Customer communications
AI that handles enquiries, FAQs, and follow-ups — so your inbox isn't running your day. Built to match your tone, your products, and how your customers actually ask questions.
Bespoke AI that takes the repetitive work off your plate — built around your business, handed over completely. One fixed fee. No retainer. Ever.
I'm Jonny — a self-taught AI consultant who believes small businesses deserve the same edge as the big ones. No jargon. No dependency. I only take a handful of projects at a time, delivered remotely across the UK.
The 2026 data is clear: demand is everywhere, but operational AI expertise for small businesses is almost nowhere to be found.
of UK SMEs now use AI in some form — up from 25% in 2024
actually use it in a meaningful, operational way
in unrealised AI value sitting in the UK SME market
of UK small businesses have no formal AI strategy at all
Sources: Staffing Industry Analysts, Mole Valley Chamber SME AI Report, Harri Digital — 2026
No ongoing dependency on me — that's the whole point. Full details →
A proper conversation — not a sales pitch. I want to understand where your time goes and what would make a real difference. I'll be honest if AI isn't the right answer.
Free · No obligationA bespoke solution around your business — not an off-the-shelf tool with your logo on it. Every automation and workflow designed for how you actually work.
Custom · Tested · YoursProper time making sure you and your team can run everything independently. Full documentation, hands-on sessions, a defined support window. Then it's yours.
Documented · Trained · DoneEvery business is different, but the time-wasters tend to look familiar. All services →
AI that handles enquiries, FAQs, and follow-ups — so your inbox isn't running your day. Built to match your tone, your products, and how your customers actually ask questions.
Invoicing, scheduling, data entry, reporting — the stuff that eats evenings and weekends.
Scheduling, caption drafting, repurposing — showing up consistently without the grind.
Filter serious enquiries from tyre-kickers automatically — spend time on the right conversations.
Simple dashboards that show what's actually happening — without a spreadsheet degree.
If you've got a problem that's eating time or money, let's talk. I'll tell you honestly if AI can help — and if there's a simpler non-AI answer, I'll tell you that too.
Three live builds, three completely different problems — every one a working demo you can click into. All case studies →
Social growth + subs automation for a Sunday league club
Platform-specific content calendar and a subs chaser that runs automatically every Monday — zero ongoing admin.
Two tools delivered and live within a week. Setup: under an hour.
See it live →A horse-racing leaderboard that makes performance fun to check
Instead of a forgettable table of names, every team member is a jockey racing down the track as their numbers move.
Turns a spreadsheet of stats into something people actually want to check.
See it live →Self-service booking with built-in no-show protection
Bookings were coming in over Instagram DMs — easy to lose track of, easy to ghost without a deposit on the line.
No more DM admin. The calendar fills itself.
See it live →★★★★★The whole thing was up and running within two weeks. We haven't had a no-show in three months — the deposit flow just works. I didn't have to touch anything after handover.
Sarah M. Nail studio owner · South East
★★★★★Jonny was the first person who told me AI probably wasn't the right answer for one of the things I thought I needed it for. That honesty made me trust everything else he said.
Mark T. Independent retailer · Midlands
★★★★★I kept expecting the sales pitch that never came. He just told us what to do, built it, made sure we could run it ourselves, and left. Exactly what he said on the tin.
Claire W. Hospitality manager · Yorkshire
Every package is a one-off project cost — no subscriptions, no management fees. Full pricing details →
Need a top-up later? Day rate: £350–£500. Everything else is yours — I'm just here if you want to build on it.
I'll look at your business, find where AI could genuinely help, and give you a straight answer — whether that's a project with me or just useful advice you can take anywhere.
The audit is free with no obligation. If I don't think I can help, I'll tell you that too.
Choose a free 30-minute window straight from my live availability. It's added to my calendar instantly — no back-and-forth emails.
Book your 30-minute slot →Opens Google Calendar in a new tab. You'll get an instant confirmation and calendar invite by email.